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FAQ's

What is CRM, and why do I need it?

CRM (Customer Relationship Management) software helps businesses manage customer data, streamline processes, and improve customer interactions. You need it to enhance customer relationships, boost sales, and increase efficiency.

Is there a Mobile App?

Yes(Available for Apple and Android Phones), it has limited ability compared to the desktop app, but it has all the essentials. In the Mobile App version (LeadConnector) you will have access to your Dashboard, Conversations, Opportunities, Calendars, Contacts, Reputation Management and Invoicing.

Can you actually help grow my business?

Yes, absolutely! We are able to help in various ways from Google Map ranking to social media management, to facebook ads and google ads... not to mention our in app benefits such as appointment management, referral campaigns and 5-Star review generation. This is only the beginning of what we can do.

Can I integrate my Google and Zoom Accounts?

Yes, you can integrate Google or Outlook Calendar. You can also integrate Zoom and Google Meet to automate Booking Links.

Can I keep my current website and still use the Lead Media Solutions app?

Absolutely! We are able to capture leads from your existing website and have them loaded directly into your Lead Media Solutions account. Contact our support team and we are happy to help you with this!

Can I connect my Facebook?

Yes! Currently our app allows you to connect Facebook, Instagram, Google My Business, Linked In and Twitter with more to come!

Is this CRM suitable for my industry?

Our CRMs is versatile and can be adapted to just about any industry. We have customizable features to meet your specific needs.

How easy is it to set up and use?

You will be given access to your account right after signing up, you will then be prompted to schedule an onboarding call where we will get you fully integrated. We have a Help Center, Support Tickets, Training Videos and Support Calls available.

Does it integrate with other software I use?

Yes, our CRM integrates with several other software platforms. It has integrations with popular tools like Zapier, Facebook, Google Calendar, and many more. If you have any specific software in mind, please let us know so we can provide you with more details.

Does it support mobile access?

Yes, we have a mobile app where you can seamlessly engage with customers, schedule appointments, take payments with tap to pay and much more.

Can I migrate my existing data into the CRM?

Yes, you are able to upload your existing database into the contacts section of our app.

Is there a limit on how many users available inside the app?

We do not have a limit for how many users are able to have access your account.

Are there any restrictions on the number of contacts or leads I can manage?

We do not limit the number of contacts and leads you can manage.

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